Frequently Asked Questions
Find answers to common questions about Gofile's services, features, and policies.
What is Gofile?
Gofile is a modern cloud storage platform designed to make content storage and distribution simple and efficient. We focus on providing an intuitive user experience while offering powerful features for both casual users and professionals.
Is Gofile free?
Yes! Gofile offers one of the most generous free tiers in the market:
- No file size limits
- No upload quantity restrictions
- Basic file management features
Premium accounts unlock additional features like permanent storage, advanced file management, and direct links.
Do I need an account?
No account is required to use Gofile's basic features. You can upload, manage, and share content as a guest. However, creating a free account allows you to Organize all your uploads in one place.
How do I upgrade to premium?
We offer two flexible premium models:
Monthly Subscription
Fixed monthly price with set storage and bandwidth limits. Perfect for consistent usage patterns.
Pay-As-You-Go
Credit-based system with unlimited capacity. Ideal for variable or high-volume usage exceeding subscription limits.
For detailed pricing and features, please visit our premium page.
Does Gofile have a desktop app?
A dedicated desktop application is currently under development. This upcoming app will provide local synchronization capabilities.
In the meantime, you can achieve local synchronization using rclone, where Gofile has an official implementation. Rclone is a command-line program that allows you to:
- Sync files between your computer and Gofile
- Mount your Gofile storage as a local drive
- Automate backup processes
How does Gofile handle privacy?
Privacy has been fundamental to Gofile's design since day one. We:
- Only collect essential data (email for account operation)
- Use absolutely no third-party tracking tools
- Implement no cookies
- Keep all tools and analytics in-house
This commitment to privacy means you can trust that your data and usage patterns remain completely private and under your control.
How secure is my data?
Security is paramount at Gofile, both for your data and our infrastructure. We implement:
- Multi-region data replication across multiple disks for complete redundancy
- Server-side encryption to prevent unauthorized physical access
- Restricted physical access (limited to our team only)
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Robust user security controls including:
- Private folder settings
- Password protection
- IP address restrictions
- Domain access limiting
- Direct link controls
Our track record speaks for itself: zero file loss, no software vulnerabilities, and no successful cyber attacks since launch. This demonstrates our unwavering commitment to protecting your data.
While we implement server-side encryption to protect against unauthorized physical access, we do not perform client-side encryption as this would prevent certain features requiring server-side content access. For maximum security, users can encrypt their files locally using tools like 7zip before uploading them to Gofile.
Where is Gofile hosted?
Gofile operates globally with strategic datacenter locations:
- Europe: Primary datacenter in Paris
- North America: Primary datacenter in Phoenix
- Asia: Primary datacenter in Singapore
We also have secondary locations in other countries for specific use cases, and we continuously expand our infrastructure to enhance worldwide coverage and performance.
Still have questions? Contact our support team